If you have a question about our "Cosmic Jewelry", please check the FAQ below to see if you find the answer. If not, you can reach the Contois Reynolds Glass Studio via our [Contact Page] or you can write to us via
Thanks for your interest in our work!
>> Is this jewelry made of regular stained glass?
Our earrings and pins are made of a very special stained glass that is thinner than the standard stained glass thickness of 1/8th inch, and yet is incredibly strong.
>> Are the earrings heavy?
Not at all! The real beauty of using this special glass for earrings is how light weight it is ~ we do not exaggerate when we say it is a featherweight material. Unlike fused glass, our jewelry does not have the extra weight found in added layers of glass ... even our larger earrings are amazingly comfortable to wear.
>> Are the earrings available for non-pierced ears?
Yes, all earrings are available in clips at no extra charge.
>> What are the choices for earwire?
If you have pierced ears, you can get your earrings in either "French earwire" (sometimes known as "fish hook style"), or as straight posts (which make the earrings shorter).
>> Are there multiple color choices?
Yes, all earrings & pins are available in a variety of colors, including black, blue, orchid, pink, and peridot green (some styles are also available in red).
>> What are the most popular colors?
Black is definitely the most in demand because it looks very dramatic and goes with any outfit, followed by blue and orchid (about equally popular), then pink, then green.
>> What are the "cosmic" surface effects on the face of the glass?
We kiln fire 22k gold into the top surface, so the gold is actually in the glass, not just on the glass, and thus is considerably more permanent.
>> If the earrings are not the color or size I need, can they be exchanged?
Absolutely. Just carefully pack them and send back to us ~ we'll exchange them for whatever style or color you want.
>> Is this jewelry easy to clean?
Gently rub them with a clean soft cloth and they will immediately look like new.
>> Can dangling earrings be made shorter?
They will be a full inch shorter if you specify "posts" as the earwire, rather than the French (fishhook) style.
>> How are your jewelry items shipped?
Each item comes in a very attractive gold foil box, which we place into a padded envelope, and send via the US Postal Service.
>> How do I place my order?
All major credit cards are accepted at our secure shopping cart or you can send a check (see our printable order form). You can also use PayPal if that is your preference.
>> How long will it take for my cosmic jewelry to arrive?
We almost always ship within 7 days of receipt of an order (often quicker), so add to that however long it takes the post office (the closer you are to our studio in West Virginia, the faster the delivery time). So generally speaking, you should have your order within 10 days. If for some reason we are delayed, we will send an email to let you know.
>> Do the earrings and pins come with any kind of guarantee?
We state in writing that if any of our cosmic jewelry breaks or chips at anytime for any reason, we'll replace it at no charge to you. It is very unlikely that you'll ever have a problem, but if so, simply mail it back to us in a padded envelope and we'll promptly send a replacement.
If you do not see the answer to your question, do not hesitate to directly!